Official Documents

Bakso108 Privacy Policy — Malaysia Player Personal Data Protection

At bakso108, your privacy is not merely a legal obligation — it is a responsibility we take to heart. This Privacy Policy clearly explains how we collect, use, store and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. Please take a moment to read this document so you fully understand your rights as a bakso108 player.

Updated: 1 January 2026
Complying with Malaysia's PDPA
256-bit SSL

6 Ways bakso108 Protects Your Personal Information

Your data protection is bakso108's top priority. We implement the highest security standards to ensure your information remains safe at all times.

256-bit SSL Encryption

All data transmitted between your device and bakso108's servers is protected with 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia. No personal information is transmitted without encryption.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of security. Access to data is granted only to authorised staff who have undergone a strict identity verification process.

Strict Access Control

Only staff who genuinely need access to specific information to perform their duties are permitted to view your data. All access is logged and continuously monitored to prevent any internal misuse.

Not Sold to Third Parties

Bakso108 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we only use it for purposes to which you have given your consent.

Malaysia PDPA Compliance

The bakso108 Privacy Policy is built on a foundation of full compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia. We appoint a data protection officer to ensure all our data management practices remain in line with current legislation.

Player Rights Protected

You have the full right to access, correct, delete and control the use of your personal data. Any data-related requests will be processed within 14 business days at no additional charge.

Summary of Your Personal Data Protection Rights at bakso108

Your Rights Description Response Timeframe Status
Right of Access You may request a copy of all personal data we hold about you at any time 14 business days Available
Right to Rectification You may request that we correct any personal information that is inaccurate or out of date 7 business days Available
Right to Erasure You may request the deletion of your personal data subject to legal compliance requirements 14 business days Available
Right to Restrict Processing You may request that we restrict how we process your data under certain circumstances 14 business days Available
Right to Data Portability You may request your data in a machine-readable format for transfer to another platform 21 business days Upon Request
Right to Object You may object to the processing of your data for direct marketing purposes at any time Immediate Available
Right to Withdraw Consent You may withdraw your consent to data processing at any time without affecting any prior processing Immediate Available

1 Introduction & Scope of Privacy Policy

This Privacy Policy is issued by bakso108, an online gaming platform operating through the website bakso108.win. This document explains in detail how we collect, process, store and protect your personal data in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia.

This Policy applies to all individuals using the bakso108 platform, including registered players, website visitors and any party interacting with our services through any available channel. By using the bakso108 platform, you confirm that you have read, understood and agreed to this Privacy Policy.

We take data protection responsibilities very seriously. bakso108 is always committed to being transparent about our data management practices and giving you meaningful control over your personal information. This policy is updated periodically to reflect changes in our practices or applicable legal requirements.

Important Note: This Privacy Policy forms part of the bakso108 Terms and Conditions. Continued use of the platform after any amendments take effect constitutes acceptance of the updated terms.

2 Personal Information We Collect

Bakso108 only collects personal information that is strictly necessary to provide a safe, fair, and transparent service to our players. The following are the categories of information we may collect:

Identity Information:

  • Full name as per identity card (MyKad) or passport
  • Date of birth and age
  • Identity card number (MyKad) or passport number
  • Photo of identification document for the KYC process

Contact Information:

  • Active email address
  • Malaysia mobile phone number
  • Current residential address

Financial Information:

  • Bank account number or payment method details (DuitNow, FPX, e-wallet)
  • Deposit and withdrawal transaction records
  • Win and loss history on the platform

Technical Information:

  • IP address and device information used
  • Web browser type and operating system
  • Login credentials and gaming session activity
  • Cookie information and user preferences
Our Guarantee: We do not collect credit card numbers directly. All financial transactions are handled by third-party payment providers that comply with PCI-DSS security standards.

3 How We Use Your Personal Data

Bakso108 uses collected personal data for legitimate and transparent purposes. We will never use your data for purposes other than those stated below without first obtaining your consent:

  • Account Management: Creating, verifying and maintaining your player account securely
  • Identity Verification (KYC): Verifying that you meet the age and location eligibility requirements to use the platform
  • Transaction Processing: Processing deposits, withdrawals and any related financial transactions
  • Fraud Prevention: Detecting and preventing fraud, money laundering and platform abuse
  • Customer Support: Helping you resolve any enquiries, complaints or technical issues
  • Legal Compliance: Meeting reporting and compliance requirements with the relevant authorities
  • Service Improvement: Analysing usage patterns to improve the quality and user experience of the platform
  • Important Communications: Sending transaction notices, security updates and important account information
  • Responsible Gaming: Monitoring playing habits to identify players who may need assistance

If you have consented to receive marketing communications, we may also use your contact information to send you promotional offers, bonuses, and new game updates that may interest you. You may withdraw this consent at any time through your account settings.

4 Information Sharing & Disclosure

Bakso108 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may share your information with the following parties under limited and controlled circumstances:

  • Payment Providers: To process your deposits and withdrawals through secure payment channels such as DuitNow and FPX
  • Technology Service Providers: Third parties supporting the platform's technical operations, such as cloud infrastructure providers and cybersecurity systems
  • Compliance & Regulatory Body: Relevant authorities when required by law or court order
  • KYC Service Providers: Approved third-party identity verification providers to ensure the accuracy of the verification process
  • Game Partners: Gaming software providers within the limits required to operate games fairly and securely

All third parties that receive your data are required to comply with data protection standards equivalent to or exceeding those of bakso108. We use legally binding data processing agreements to ensure your data is handled properly by all parties involved.

Cross-Border Data Transfers: In certain cases, your data may be processed outside Malaysia by international cloud service providers. All such transfers are carried out with appropriate contractual safeguards to ensure your data remains protected in accordance with Malaysia's PDPA standards.

5 Security & Data Protection

Bakso108 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL/TLS encryption for all data transmissions
  • Data encryption at rest (at-rest encryption) for stored data
  • Two-factor authentication (2FA) for access to internal systems
  • 24/7 security monitoring by a dedicated cybersecurity team
  • Regular penetration testing by independent security experts
  • Role-based access control
  • Comprehensive audit logs for all access to sensitive data
  • A tested incident response plan for handling data breaches

While we apply industry-best security measures, no security system can guarantee 100% absolute protection. We therefore encourage you to also take steps to protect your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to our customer support team.

6 Cookies & Tracking Technologies

The bakso108 website uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions smoothly and analyse usage patterns. The following are the types of cookies we use:

  • Essential Cookies: Required for core website functions such as login and navigation. These cookies cannot be disabled without affecting platform functionality
  • Performance Cookies: Collecting information on how you use the website to help us improve our services
  • Functional Cookies: Remembering your preferences such as language and display settings to provide a more personalised experience
  • Analytics Cookies: Used to understand website traffic and usage patterns in an aggregated and anonymous manner

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the bakso108 platform. Your consent for the use of non-essential cookies will be requested on your first visit to our website.

7 Data Retention Period

Bakso108 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. General data retention guidelines are as follows:

  • Active Account Data: Retained for the duration your account remains active and for a period of 5 years after account closure
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering (AML) legal requirements
  • KYC Documents: Retained for 5 years after account closure, or longer if required by the relevant authorities
  • Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes
  • Analytics Data: Retained in anonymised form for a maximum of 3 years

When data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to your identity.

8 Your Rights under Malaysia's PDPA

As a bakso108 player residing in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). bakso108 is committed to respecting and facilitating the exercise of these rights:

1
Submit a Written Request

Email your request to [email protected], stating the type of right you wish to exercise and your account details for identity verification.

2
Identity Verification

Our team will verify your identity within 2 business days to ensure the request is legitimate and to protect your account from unauthorised parties.

3
Request Processing

Once your identity is verified, we will process your request within the stipulated timeframe (between 7 to 21 business days depending on the type of request).

4
Written Feedback

You will receive a written response regarding the action taken or an explanation if your request cannot be fulfilled for certain legally valid reasons.

We do not charge any fee for the first data rights request within a 12-month period. Additional requests within the same period may be subject to a reasonable administrative fee at our discretion. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

9 Children's Data Protection

The bakso108 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of anyone under 18. If we discover that we have inadvertently collected data from an underage individual, we will promptly take steps to delete that information and close the relevant account.

If you believe a child has registered an account at bakso108 without proper authorisation, please contact our customer support team immediately at [email protected] so that appropriate action can be taken without delay.

Our Commitment: bakso108 fully supports the protection of children in the digital environment. We employ various age verification mechanisms, including KYC processes, to ensure only eligible adults can use our platform.

10 Amendments to the Privacy Policy

Bakso108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data management practices, new legal requirements, or service improvements. Any material changes will be communicated to you through:

  • Notices prominently displayed on the bakso108.win homepage
  • Notification email sent to the address registered on your account
  • In-platform notices when you are logged in to your account

The latest update date is always displayed at the top of this Privacy Policy. We encourage you to review this page periodically, at least every 6 months, to stay informed of how we protect your information. Continued use of the bakso108 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy.

11 Contact Our Data Protection Officer

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact the bakso108 Data Protection Officer through the following channels:

  • Email: [email protected] (please state "Privacy Policy" in the email subject line)
  • Live Chat: Available 24/7 on the bakso108 platform
  • Expected Response Time: Within 2 business days for general enquiries, 14 business days for formal data rights requests

We are committed to handling all privacy-related enquiries with transparency, professionalism and timeliness. Your trust is bakso108's most valuable asset, and we will always strive to ensure your personal data is protected in the best way possible.

bakso108 Guarantee: We will never contact you asking for your password, PIN number, OTP or confidential financial information via email or chat. If you receive such a communication claiming to be from bakso108, please ignore it and report it to us immediately.

Register with bakso108 & Play with Full Confidence

Now you understand how bakso108 protects your privacy. Register now and enjoy a safe, fair and exciting online gaming experience with the Malaysian player community.

256-bit SSL Protected  ·  KYC Secured  ·  18+ Only

Bahasa Melayu